Thank you for shopping at rkcjewelry.com. We're dedicated to providing you with exceptional service and ensuring your jewelry arrives safely and promptly. Please review our shipping policy below:
SHIPPING DESTINATIONS
We currently ship to addresses within
United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United States. If you reside outside of these areas and wish to make a purchase, please contact our customer service team to explore possible shipping options.
PROCESSING TIME
Orders are typically processed within 3 to 4 business days after payment confirmation. Please note that processing time may vary during peak seasons or promotional periods.
SHIPPING TIME
Orders are typically delivered within 5 to 7 business days after the product has been shipped. Please be aware that while processing time remains consistent, shipping times may fluctuate during peak seasons or promotional periods.
Shipping Rates
Shipping rates are calculated based on the destination, weight, and dimensions of your package. You can view the shipping cost for your order during the checkout process before finalizing your purchase.
SHIPPING METHODS
We offer several shipping options to accommodate your needs, including:
- Standard Shipping: Estimated delivery within 15 business days.
- Express Shipping: Estimated delivery within 10 business days.
- International Shipping: Estimated delivery times vary based on the destination and selected shipping method.
TRACKING YOUR ORDER
Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. Please allow up to 24 hours for the tracking information to be updated in the carrier's system.
SHIPPING DELAYS
While we make every effort to ensure timely delivery of your order, unforeseen circumstances such as weather delays or carrier issues may impact delivery times. If your order is delayed, please contact our customer service team for assistance, and we will do our best to resolve the issue promptly.
SHIPPING INSURANCE
For added peace of mind, all orders are covered by shipping insurance at no additional cost to you. In the rare event that your package is lost or damaged during transit, please contact us immediately, and we will initiate a claim with the shipping carrier on your behalf.
CUSTOMS AND DUTIES
Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the total price at checkout. We recommend contacting your local customs office for more information on import regulations and fees.
QUESTIONS OR CONCERNS
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team at rkcjewelry01@gmail.com. We're here to help make your shopping experience as smooth and enjoyable as possible.
Thank you for choosing rkcjewelry.com. We appreciate your business!