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FAQs

Customization& Manufacturing

1) Am I able to customize a piece? Can I make changes to the design?

Indeed, totally. Custom gems, particularly custom wedding bands, are our forte, and we would be glad to give you a free statement and meeting via telephone. For inclining further toward this subject, if it's not too much trouble, visit our custom wedding bands page or call us at 9222225654

2) Can I get higher quality diamonds?

Yes, absolutely. Please contact us for a quote.

3) Can I e-mail RKC a picture of a piece to be designed?

Yes, please e-mail pictures to us at rkcjewelry01@gmail.com, as well as the details of your desired piece of jewelry (metal type, size, diamond quality, width, etc.), and we will provide you with a free quote.

 4) Are RKC rings hand engraved or is it done in the casting?
Our rings are beautifully hand engraved by an expert jeweler.

 5) Does RKC sell plated gold jewelry?

Yes, RKC does sell gold plated jewelry. All of our jewelry is solid metal whether it's Silver, gold, platinum, palladium, etc. Please note that all white gold jewelry is rhodium plated. This is an electroplating process that is the final step for all white gold jewelry. All white gold jewelry is rhodium plated whether you buy from RKC.com or another retailer.

Engagement Rings

1) If I Buy both a diamond and an engagement ring setting

Absolutely. We automatically do this for our customers at no additional charge.

2)  Do I have to buy both an engagement ring and a loose diamond from RKC?

No. Clients can buy either, or both. In the event that you as of now have a jewel, we should know the details of your stone, including its shape, estimations, variety and clearness, preceding us manufacturing your ring.

3)  I already have a diamond. If a buy an engagement ring setting from RKC, how does that work?

We make every wedding band to request and will make the setting custom fitted to your middle stone. When you get the setting, you can take your jewel and the setting to a neighborhood legitimate gem specialist to have your middle stone set. We energetically suggest this choice, since it is more reasonable, helpful and more secure for our clients. On the off chance that you can't find a goldsmith in your space, you can send your jewel to us, and we will set it for you into the ring for an expense.
There may likewise be a delivery charge to completely safeguard the bundle back to you. Kindly reach us for details.

4) Does RKC sell moissanite?

Yes

5) Can I set a round diamond in a cushion halo or square halo?

Yes, sometimes our customers want a round diamond but like the look of the square halo. Please contact us for a quote.

Engraving

 1) Do you engrave on the inside or the outside of the ring?

The standard engraving that we offer is on the inside of the ring. We can also engrave on the outside of most plain rings, upon request; please contact us to find out if this is possible and what the additional cost would be.

 2) What type of fonts do you offer?

For engraving on the inside of the ring, our standard font is Helvetica (see sample image), but we also offer a script font upon request.

3) Can I have more than 15 characters engraved?

We permit 12-15 characters however can oblige more characters on most men's rings. Assuming your ideal etching surpasses 15 characters, the expense is $1 per extra person. Some of the time long etchings should be engraved on two or in some cases even three lines. On the off chance that you would like a more extended etching, you can enter the full etching in the remarks part of your request, and  we will contact you if additional payment is needed.

 4) Can you engrave any special characters?

For our standard engraving, we can imprint most console characters and Latin letter set characters in a unique way. We can likewise etch a heart image, albeit this image seems lighter than our ordinary characters. Sadly, we can't etch the vastness image, nor are we ready to imprint different letter sets (like Cyrillic or Hebrew). Assuming you are keen on having something more unpredictable or convoluted done, we might perhaps do it by means of laser etching upon demand; if it's not too much trouble, reach us to see whether this is conceivable and what the extra expense would be.

5) How long does engraving take?

For engraving on the inside of the ring, there is no delay as the process is done in-house prior to shipment. If you send the ring back to us for engraving, it typically takes about two business days to process before the ring is shipped back to you.

6) What types of engraving process do you use?

For engraving on the inside of our rings, we use a computerized diamond tip. This provides a smooth engraving that will not irritate the finger.

Order Processing

1) Once I order, how long does it take for me to get my order?

Processing time varies from product to product. Every product page has an estimated "processing time" period noted under "delivery information." For example, if the product page says "Processing Time: 2-3 Days" then the processing time for that item is approximately 2-3 business days. Then add the estimated transit time (see our shipping page for estimates), which can vary from overnight to weeks, depending on where you are located. Shipments are fully insured, and a signature is required upon delivery.

2) Can RKC rush an order ?

It's sometimes possible for us to rush an order, depending on the item. If you are on a tight schedule, please contact us to discuss your options. We frequently work with deadlines and understand that some purchases must be made on short notice.

Payment & Pricing

1) Can I get a discount?

Yes

2) Does RKC offer financing ?

Not Yet but we will start this process in near future.

3) Why is RKC Jewelry so affordable ? I've shopped locally and the prices were a lot higher?

We are basically a web-based retailer, and we keep our above costs as low as could be expected. A significant number of the great above costs related with a physical gems store essentially are not piece of our plan of action. We likewise make a considerable lot of our pieces ourselves, reducing broker expenses, and our area in the core of the Los Angeles gems locale gives us direct admittance to a wide assortment of providers and sellers.

Ring Size

1) How do I find out the correct ring size?

The most accurate method of determining one's ring size is to be measured by a local jeweler. 

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